Effective Date: 4/25/2024
Welcome to Innovative Labs. We provide AI-based chatbot solutions designed to enhance customer interaction on websites through our subscription-based services. These Terms of Service (“Terms”) govern your access to and use of our services, software, and websites (collectively, the “Services”) provided by Innovative Labs, located at 9722 Groffs Mill Drive Unit #602, Owings Mills, MD 21117, USA (“Innovative Labs”, “we”, “us”, “our”).
- Agreement to Terms
By using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our Services.
- Changes to Terms
We may modify these Terms at any time. We will notify you of any changes by posting the updated Terms on our website and updating the “Effective Date” at the top of these Terms. Your continued use of the Services after any such change constitutes your acceptance of the new Terms.
- Access to Services
Subject to these Terms, Innovative Labs grants you a non-exclusive, non-transferable, revocable license to use the Services for your business operations. This license is subject to your compliance with these Terms and does not include any resale of the Services.
- Account Registration
You may be required to register for an account to access some or all of our Services. It is your responsibility to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
- Subscription Fees and Payments
We offer our Services on a subscription basis with monthly or annual payment terms. Fees are billed in advance and are non-refundable, except as specifically provided in these Terms or required by law.
- Prohibited Activities
You are responsible for ensuring that your use of the Services does not consume excessive resources or is used for purposes that are unlawful, abusive, invasive of another’s privacy, harassing, libelous, defamatory, embarrassing, obscene, threatening, or hateful.
- Intellectual Property
All rights, title, and interest in and to the Services, including all related intellectual property rights, are and will remain with Innovative Labs. No rights are granted to you hereunder other than as expressly set forth herein.
- Privacy and Data Protection
We are committed to protecting your privacy and data. Please review our Privacy Policy, which also governs your use of the Services, to understand our practices.
- Termination
We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
- Disclaimers
The Services are provided on an “AS IS” and “AS AVAILABLE” basis. Innovative Labs does not warrant that the service will be uninterrupted, secure, or free from errors.
- Limitation of Liability
In no event will Innovative Labs be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Services.
- Governing Law
These Terms shall be governed and construed in accordance with the laws of the State of Maryland, United States, without regard to its conflict of law provisions.
- Contact Information
If you have any questions about these Terms, please contact us at wecare@innovativelabs.us or by phone at 1-443-330-7405.