Effective Date: 4/25/2024
- Commitment Innovative Labs is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.
- Standards Our goal is to adhere to Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which are guidelines and criteria designed to make web content more accessible.
- Measures We have taken the following measures to ensure accessibility:
- Including accessibility as part of our mission statement.
- Integrating accessibility into our procurement practices.
- Providing continual accessibility training for our staff.
- Assigning clear accessibility targets and responsibilities.
- Feedback We welcome your feedback on the accessibility of our services. Please let us know if you encounter accessibility barriers on our website or chatbot interfaces by contacting: Email: wecare@innovativelabs.us Phone: 1-443-330-7405
- Technical Specifications Accessibility of our services relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- WAI-ARIA
- CSS
- JavaScript
- Limitations and Alternatives Despite our best efforts to ensure accessibility of our services, there may be some limitations. Please contact us if you observe an issue.
- Assessment Approach Innovative Labs assesses the accessibility of its services through self-evaluations and external audits by third-party providers.
- Formal Complaints We aim to respond to accessibility feedback within 5 business days, and to propose a solution within 10 business days if you are experiencing difficulties.